| Address
Lucas Oil Stadium
500 South Capitol Ave
Indianapolis, IN 46225
From Danville, IL
- I-74 East to I-465 South (Exit 73A)
- Follow I-465 South to I-70 East
- Exit I-70 at West Street (Exit 79A)
- Left (north) to South Street
From Cincinnati, OH
- I-74 West to I-465 West
- Follow I-465 West to I-65 North
- I-65 North to I-70 West
- Exit I-70 at West Street (Exit 79A)
- Right (north) to South Street
From Terre Haute, IN
- I-70 East to West Street (Exit 79A)
- Left (north) to South Stree
From Chicago, IL
- I-65 South to West Street (Exit 114).
- Straight (south) to South Street
From Columbus, OH
- I-70 West to I-65 North; Follow I-65 North to West Street (Exit 114)
- Left (south) to South Street
From Louisville, KY
- I-65 North to I-70 West (Exit 110B)
- Exit I-70 at West Street (Exit 79A)
- Right (north) to South Street
From Fort Wayne, IN
- I-69 South to I-465. South to I-70 West (Exit 44) to I-65
- North to West Street (Exit 114); Straight to South Street
From South Bend, IN
- US 31 South to I-465 West; Follow I-465 West to I-65 South
- Follow I-65 South to West Street (Exit 114)
- Straight (south) to South Street.
From Indianapolis International Airport
- Head northwest on Col. H. Weir Cook Memorial Dr
- Slight left onto the ramp to I-70 E
- Keep left at the fork to continue toward I-70 E
- Keep right at the fork, follow signs for Interstate 465 S/Interstate 74 E
- Keep left at the fork, follow signs for I-70 E/I-465 N/I-74 W/Indianapolis and merge Take exit 79A for West St
- Turn left at S Missouri St
Easy Entry Information
Alcoholic Beverages
Indiana State Law prohibits the sale of alcoholic beverages to any person under the age of 21. Guests will be required to show proper identification and proof of age when purchasing alcoholic beverages. Starting times and/or days of events may dictate alcohol restriction policies. Some events may prohibit the sale of alcohol in Lucas Oil Stadium.
Assistive Animals
Lucas Oil Stadium welcomes guests with disabilities and their assistive animals. While it is not necessary, we encourage guests with assistive animals to contact Lucas Oil Stadium management in advance of the event in order to most appropriately accommodate the needs of the guest and their animal.
Assistive Listening Devices
Assistive Listening Devices are available during all major events. Please visit any of the Guest Services kiosks located throughout the stadium for assistance.
Automated Teller Machines (ATM's)
Accessible ATM's are located throughout the stadium. Permanent concession stands accept major credit cards. Please refer to the Concourse Level maps for further information.
Banners/Signs
Banners are permitted inside Lucas Oil Stadium provided that they are in good taste, may be held by one person, and do not obstruct the view of any fans or stadium signage. Lucas Oil Stadium reserves the right to confiscate or move any and all banners.
Cameras & Video Equipment
Use of cameras and video equipment inside Lucas Oil Stadium will be determined by the event promoter. Please note that such use may be prohibited during certain events. Video cameras are prohibited for all Indianapolis Colts home games.
Concessions
Centerplate offers a wide variety of food and beverage choices for guests. There are 59 permanent concession stands and 90 portable concession stands with more 500 than points of sale located throughout the stadium. All concession stands in Lucas Oil Stadium are accessible and permanent concession stands accept major credit cards.
Drinking Fountains
Accessible public drinking fountains are available on all levels throughout the stadium.
Emergency Information
Lucas Oil Stadium has an Emergency Action Plan (EAP) in the event an emergency occurs. Part of this plan includes a command center on event days staffed by LOS personnel and local law enforcement/emergency management personnel. You are encouraged to take the following steps in the event of an emergency:
- Be aware of your location in the stadium at all times.
- Identify the nearest exit to your location.
- Listen, watch for and follow instructions from the stadium public address system and video boards.
- Ask for assistance and information from stadium staff, uniformed security and medical personnel.
Family Restrooms
Family Restrooms are available on all levels of the stadium. Please refer to the Concourse Level maps for further information.
First Aid
Indiana University Health provides First Aid to all public events inside Lucas Oil Stadium. The main First Aid office is located in the northwest corner of Street Level, adjacent to Section 145. For emergencies during events, please find the nearest usher or contact facility security from any red house phone by dialing x4000. Please refer to the Concourse Level maps for further information.
Gates
Lucas Oil Stadium is a fully accessible facility. All gates and entrances are accessible using wheeled mobility devices. A total of 14 elevators, 10 escalators and 2 accessible ramp systems are available to assist with moving guests to and from the different levels of the stadium. For additional information on ramps, escalators and elevators, please refer to the section entitled Vertical Transportation.
Guest Services
Guest Services staff is stationed throughout the stadium, and will assist guests with general inquiries, lost and found, stadium directions, emergencies, as well as provide general information and assist with accommodations for guests with disabilities. Guest Services personnel are uniformed and easily recognizable. The uniform attire includes khaki pants, blue shirt and red sweater.
There are five (5) Guest Services kiosks located throughout the stadium. All Guest Services kiosks are equipped and prepared to assist with wheelchairs and assistive listening devices, as well as any other related questions regarding special needs. Please refer to the Concourse Level maps for further information.
Guest Services Kiosk Locations
Street Level - There are two (2) kiosks on Street Level.
- Southeast corner of the Indiana University Health Plaza adjacent to Section 121
- Southwest corner of James Allen Plaza adjacent to Section 132
Club/Loge Level - There is one (1) kiosk located on the Club/Loge Level.
- Southwest corner adjacent to Section 330
Terrace Level - There are two (2) kiosks located on the Terrace Level.
- Southeast corner, by elevator lobby adjacent to Section 519
- Northwest corner, by elevator lobby adjacent to Section 545
Lost & Found
Lost & Found items may be turned into any usher or security person. After each event, these items will be left at Lucas Oil Stadium Security Dispatch. Please note that Lost & Found items are only held on-site for two (2) weeks and arrangements must be made during that time for retrieval of all items.
Lost Parents & Found Children
Children who have lost their parents should be escorted to the nearest usher or security person.
Parking
Lucas Oil Stadium owns and operates multiple parking lots surrounding the stadium. All guests are encouraged to arrive early in an attempt to secure parking that most accommodates their needs.
Lucas Oil Stadium also encourages guests with disabilities to evaluate the event in which they are attending in order to assist themselves in determining arrival time to the stadium area.
The primary accessible parking location is located in the South Lot with access off of Missouri Street on the west side of the stadium. A valid placard or license plate is required for access to these spaces. Spaces will be available for purchase during events and are available on a first-come, first-serve basis.
Power Stations
Power stations are available for recharging wheelchairs and other battery operated mobility aid devices. These stations are also available for operating respirators and other medical device equipment. Please contact Lucas Oil Stadium security, Guest Services or First Aid personnel for assistance in securing use of these stations.
Restrooms
Restrooms located throughout Lucas Oil Stadium are accessible. In addition, all single Family Restrooms are available on all levels and quadrants of the stadium to accommodate special needs for people with disabilities. Please refer to the Concourse Level maps for further information.
Seating/SeatingRelocation
Lucas Oil Stadium is pleased to provide fully integrated accessible seating for fans with disabilities and their guests. Guests with disabilities are encouraged to select their choice of seats from a wide array of options provided by the stadium.
Guests with disabilities holding non-accessible tickets are invited to any ticket window of the ticket office to request the exchange of their ticket that appropriately meets their needs (The Ticket Office is located in the southeast corner of Street Level, across from Section 118).
Security Procedures
All guests will be subject to inspection upon entering Lucas Oil Stadium. The following items are not be permitted in Lucas Oil Stadium: food & beverage items, bottles, cans, liquor containers, weapons, coolers, bags, large purses, backpacks, video recorders, horns, artificial noisemakers, and other missile-like objects. Please be advised that nothing larger than a small personal handbag, subject to inspection, will be permitted inside Lucas Oil Stadium.
Smoking Policy
Smoking is strictly prohibited within the stadium. Smoking is permitted at any of the four (4) gates located on the exterior of the stadium. Please stay within these gates - do NOT exit. If gates are exited, re-entry into the stadium will not be allowed.
Special Dietary/Medical Needs
Individuals with special dietary/medical needs should contact a First Aid or Guest Services staff at their entry gate for locations to store special-needs items such as prescription drugs, dietary foods or beverages.
Public drinking fountains are available throughout the stadium and a 7 oz cup of water is available for free upon request at concession stands.
Telephones/TTY
Red house phones accessible for use by guests in wheelchairs are located throughout the facility. Lucas Oil Stadium provides a TTY telephone in the ticket office.
For emergency purposes, please contact Lucas Oil Stadium Security from any red house phone by dialing x4000.
Vertical Transportation
A total of 14 elevators, 10 escalators and 2 accessible approved ramp systems are available to assist with moving guests to and from the different levels of the stadium. Please refer to the Concourse Level maps for specific elevator, escalator and ramp locations.
Elevators
Elevators are located in each quadrant of the stadium, and have access to the following levels:
- Event Level
- Street Level
- Lower Suite Level
- Club/Loge Level
- Upper Suite Level
- Terrace Level
- East Club Lounge
- West Club Lounge
Escalators
The following escalators land on the Street Level, Club Loge Level and Terrace Level only:
- Lucas Oil Plaza (North)
- HH Gregg (South)
The following escalators are within the Club Lounges and land at the Street Level and Club Loge Level only:
- Baker & Daniels Club (East)
- ADVANTAGE Club (West)
Wheelchair Availability/Transportation Assistance
A limited number of wheelchairs are available on a first-come, first-serve basis at Guest Services kiosks throughout Lucas Oil Stadium. In the absence of an emergency, a valid driver's license or other suitable identification will be required as a deposit for the wheelchair. Wheelchairs may not be removed from the facility. A fee will be imposed for any wheelchairs not returned to any of the Guest Services kiosks.
SUPER BOWL LINKS AND INFORMATION
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